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Simon Durtnal - Transformation Director at HGS - Hinduja Global Solutions/FUJITSU

Peter's skills can be justified through his involvement in numerous diverse projects he has helped to deliver successfully throughout a major global transformational change programme. His professional approach, calibre and ability to complete and deliver projects and workstream have been exceptional. Overall Peter is an exceptional individual and one that will contribute greatly to any change programme.

Helen Marsh MCIPD, Director at Creative HR (Consultancy)

Peter's creative interpretation of contact centre induction and training was an inspiration to me. His knowledge of NLP is a definite bonus. His reputation for delivering excellent quality to tight deadlines went before him. He is always personable and adds a definite sparkle of motivation with his engaging style of presentation and humour.

Sue Hancox - Independant Contact Centre Consultant

Peter is the consummate professional.He is passionate about everything he does, has an energy that is contagious and a depth of knowledge of training and the training arena that is difficult to match. Peter is also incredibly loyal and supportive, you can ask Peter to undertake an activity and know that it will be completed with flair, within time constraints and tick all of the right boxes, both for the business and the individual. It's been my absolute pleasure to work with Peter on a number of projects in a number of different companies and I would recommend Peter and his work without any hesitation, he's one of the 'Good Guys.

Paul Scott - Managing Director at 3wks

Peter worked with us on a large scale learning and development work stream in India. The work was very demanding and required Peter to collaborate with several senior stakeholders in the business to create a management development programme for a national 4G service provider.

Peter's work was exceptional. He quickly gained the respect of the client and delivered a highly innovative and effective 5 day intervention.

Peter's a true team player and consistently delivered quality contributions to both his own and other work streams. I would have no hesitation in recommending Peter for similar work.

Dave Hopkins - Principle Consultant at Comspective Limited

Peter has been working with our team since 2008 providing his expert knowledge and experience over a number of assignments. Peter is high respected both by his work colleagues and with clients and is a valuable asset to our business.

I would highly recommend Peter for any client assignments and can assure a successful delivery with the highest quality of assurance against his work.

Mike Gurner MLPI, MCT - Head of Training, Quality and Knowledge Management at The Open University

I've worked with Pete on and off for almost fifteen years now, and he's one of the most reliable, committed, genuine and likeable people I know. He dedicates himself fully to whatever task he's involved with, and his charm, sense of humour and charisma will make sure that he brings people with him.

Cristina Goanta - Planning Transformation Programme at Westminster City Council

Peter is a great leader, who brings together deep understanding of the Contact Centre Industry, excellent people management, a creative mindset & problem-solving skills of consulting.

Our goal is to ensure our customers will receive a positive, efficient and consistent Customer Service experience and Peter was fully involved in selecting the new Contact Centre Partner, defining and driving the standards & performance. Very results driven and upbeat, he always gets creative with ideas & opportunities and challenges traditional practices. Bringing his coaching experience in providing support and direction within a changing environment, it was very easy for him to engage and align all the stakeholders.

It was a great pleasure having the opportunity to work directly with Peter.

#5 in "Most influential people in the industry" - 2014 - Peter Venn

"Most of the people on the top 10 list work for large organisations and can rely on their co-workers for many of their votes. It is therefore a testament to his character that Peter Venn appears so high on the list despite his role as an independent consultant. Peter was one of the very first people I met when I joined the industry and the training sessions he did with me & my colleagues in the early 1990s still inspire me to this day."

Peter is one of those people that everyone enjoys working with. His passion is contagious and his desire to get the best out of himself and others is undoubtedly a key reason why he ranked so highly in the voting. As one of the voters said "Peter is the guy you always want on your team".

Service and Innovation "Service Excellence" Award, 2024

The judging panel was particularly impressed by the cooperative approach taken at Develop Life, who understand the essential nature of working together. This collaborative vision, rooted in deep people engagement, showcases the team’s efforts to work closely with all levels of an organisation, from top executives to front-line staff, to bring the client’s vision to life.

Their mission emphasises the importance of aligning personal values with organisational goals, enhancing the purpose and value of customer service. This holistic approach delivers a positive in-house culture, while also driving performance and satisfaction across the board.